Introducing The Customer-Centric Bank of the Future
Andy Farmer, CIO, MOX Bank & Chris Ortiz, Group Chief Executive, Global Markets and Regional Manager for APAC and UK at GFT speak to Hannah Wallace, FinextraTV about the arrival of the customer-centric bank of the future. We hear how MOX has recently become recognised as one of the leading virtual bank projects in the world, gaining momentum & new customers at a rapid rate, and how GFT was able to…
Possibilities Stories: Designing customer-centric products and services
How are we making things possible?
Whether we’re improving the user experience of our customer savings and loan products or building a transaction banking platform that is nimble and secure, we are focused on delivering an optimal experience for our clients. Our dedicated user experience and user interface design teams ensure that our products and services are intuitive, consumer-centric and easy to use.
Why is it important to us?
At Goldman Sachs, we ensure our clients are at the forefront of everything we do. This philosophy is what drives our approach to creating an optimized experience from customer service tools to mobile apps, which we continue enhancing through consumer research, usability testing and many more efforts that are conducted around the world.
Chase and 10X Banking: Building a Digital Platform for the Future
Chase, the digital banking app launched by JPMorgan, has reached one million UK customers after launching in September of last year with a 1% cashback deal and fee-free overseas card use. This growth exceeds the growth of both Monzo and Starling … two other UK neobanks.
10x Banking, the UK-based cloud-native banking technology business, created the platform that powered Chase’s entry into the UK retail banking market. The platform provided a scalable architecture that will allow Chase to expand its retail banking proposition in the UK and beyond.
To discuss why a scalable core banking platform built on micro-services and APIs is the key to building a digital bank, we have Antony Jenkins, CEO and founder of 10x Banking on the Banking Transformed podcast.
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Customer-centricity: Where the Future is Created
FinextraTV: Introducing The Customer-Centric Bank of the Future
Andy Farmer, CIO, MOX Bank & Chris Ortiz, Group Chief Executive, Global Markets and Regional Manager for APAC and UK at GFT speak to Hannah Wallace, FinextraTV about the arrival of the customer-centric bank of the future. We hear how MOX has recently become recognised as one of the leading virtual bank projects in the world, gaining momentum & new customers at a rapid rate, and how GFT was able to support MOX in the delivery of this ambitious project.
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